Saturday, September 26, 2009

Upselling Tactics

by Amy ANderson

Cross selling and upselling to the existing customers can be difficult if you want to trade more as well as make more cash "

Customers who had already purchased from you, however, who trust in and notice value in whatever you do and who are in a purchasing mood are fine prospects for cross selling and upselling. There are many possibilities that the customers will purchase more if you make them aware of it.

You should know what you have that you could cross sell and upsell "

Having a full knowledge regarding what you could upsell is important. Upselling the irrelevant or wrong services or products would only alienate your customers. Cross selling and upselling the right kind of stuff at the correct time is considered to be your duty. There have likely been times where you have purchased something only to get it to your house and then realized that you could have bought the more expensive one which had more features and matched up better with your preference. If only the salesman had informed you or showed it to you.

Ensure that you (the salesperson) ask "

Perhaps the greatest block to upselling is that the salesperson doesnt ask. It might be that they are scared or intimidated. Maybe salespeople feel cheesy. Perhaps they might think that they have no right to ask. Maybe they are worried that the client will refuse.

The biggest factor which stops or prohibits upselling is that most of the salespeople do not ask and stay quiet when it comes to upselling.

Try to keep upselling simple "

About eighty percent of selling is showing up and having the right kind of attitude and playing the game.

Salespeople need to ask for the higher end sales as theyre so experienced, but not forget to follow through on sales basics. - 20490

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