Showing posts with label Web development. Show all posts
Showing posts with label Web development. Show all posts

Monday, September 7, 2009

Typical Reasons that Online Shoppers Abandon Carts

Typical Reasons that Online Shoppers Abandon Carts

by Steven Snell

E-commerce website owners typically have an opportunity to drastically increase the amount of money that they are making through the website by focusing on reduced abandoned carts. Many online shoppers will place an item in their shopping cart and then leave the site before purchasing. If they wanted the item to start with something must have discouraged them from the purchase. But what was it?

Abandoned carts are very common because it's easy to shop online, and buyers often have second thoughts and decide to not make the purchase after all. In this article we'll look at some ways that you can reduce the likelihood of shoppers to change their mind after adding an item to the cart.

1. Fine print or hidden details

Unpleasant surprises are a leading contributor to abandoned carts. When the visitor puts an item into the cart they may not be aware of hidden fees or other details that they find out about during the checkout process. You can minimize the impact of this by including the relevant information up front to avoid surprises.

2. Taxes and/or Shipping

As a seller, there is not much you can do about taxes, but shipping charges often will discourage purchasers. Of course you will have to cover the costs of shipping, but buyers should know what to expect before they get to the final step of checkout. Many online shops offer free shipping for purchases over a specific dollar amount, which can encourage add-on purchases.

3. Time

If there are too many steps in the checkout process or too much information is required, the buyer may choose to leave simply because it is taking too long. Cutting down the number of steps and streamlining the process can make a really big difference in the experience for the user, and ultimately in sales.

4. They choose to check some other sites first

Many online shoppers will place an item in their cart, then decide that they should probably do some comparative shopping before making a purchase. The internet makes this very easy, so there is only so much you can do. First, you could offer a low price or price match guarantee. Second, by making the process quick you can give them less time for second thoughts.

5. Not all the products they want are available

Sometimes a person who is making an online purchase will want to buy a few things at one time to save some money on shipping rather than buying several items one at a time. If your e-commerce site does not offer all of the items that they want to buy, or if something is out of stock, they may decide to move on to another online shop where they can get everything they want.

6. Buyer's remorse, second thoughts

One of the most common causes of abandoned carts is just the buyer having second thoughts about the purchase. This is especially common with high-priced items.

7. Confusion

It's not uncommon for a shopper to abandon their cart because they are not sure what to do or because they do not feel comfortable with the process. This used to be more common than it is now as a high percentage of people shop online, but you will still want to make the checkout process as simple as possible so there is no reason to be confused.

8. Lack of payment options

One of the decisions you will have to make when running an e-commerce website is what types of payments you would like to accept. If you are not offering many options you may find that people are abandoning their shopping carts because their preferred method of payment, such as the type of credit card they use, is not accepted. - 20490

Steven Snell is an (http://cartfrenzy.com) ecommerce developer. In addition to his work for clients, he also runs a gallery that (http://cartfrenzy.com) provides e-commerce design inspiration.

Monday, February 9, 2009

Website Management Made Easy with a Content Management System (CM

Theres no denying the plain and simple fact that content boosts website traffic. It provides value for recurring visitors. Carefully optimized content also boosts search engine traffic. More traffic means more sales, which is the ultimate goal of any internet business.

Frequent content is essential therefore for more traffic and sales. The difficultly lies in managing all of the content required to attain your traffic and sales goals. This is where a good content management system, or CMS, comes in handy.

What is a Content Management System?

A content management system is a program which makes organizing and uploading all of your content quick and easy. In addition to displaying the content, it creates links and provides a consistent look and feel.

What Exactly Does a CMS Do?

1. CMS makes creating, managing, modifying, and removing content a simple process that you can handle yourself. You dont need to contact your webmaster to upload new pages, remove or change pages. AND you dont need to know how to program in HTML or any other language to create, manage or edit your content.

2. It delivers the content, it basically updates your website once youve added, modified, or removed your content.

CMS Makes your Life Easier

The benefits of utilizing a CMS based website are tremendous. Imagine being able to write, upload and store thousands of articles and reports, protect certain areas of your website, and create professional looking pages without any HTML skill or knowledge required.

- CMS also makes it easy for website owners to have multiple authors contributing content. Content providers can be given limited permissions to prevent them from editing content which they are not authorized to change and make it possible for them to write, upload and manage their own content.

- Professionally designed pages and no HTML required. WYSIWYG (stands for What You See is What You Get " which refers to a web page editor that allows for copy and paste formatting), is the CMS function which may appeal to many non-technical internet entrepreneurs. If you would rather not have to learn HTML but still want your content to have all of the features and functions that an HTML document has, then look for a content management system with a web editor. Users can format their content as they see fit, with underlining, bold and even embedded text links, without having to know programming languages.

Convenient access. Unlike many systems, you dont have to be at your very own personal computer to make changes to your website. A CMS based website is accessible from any computer with an internet connection. Just logon to your account and youre able to make any changes or additions.

Better SEO. Consistent and relevant content boosts search engine rankings. As your rankings improve so too will your website traffic and ultimately your profits. When the content management process is this simple, SEO rankings are sure to improve

Secure and easy to use. While each CMS operates a bit differently, many are intuitive and very easy to use and dont require hours of time with a user manual. Its also important to be able to password protect specific areas of your website.

For example, you could offer a free report, send the download page and password to your subscribers and provide them special access.

Save yourself time and headaches and invest in a good CMS. Youll be able to spend more time growing your business and less time on the nitty gritty administrative tasks that managing content requires. Be sure to make sure look for a user friendly, secure product that includes good customer support and all the features to build and grow a profitable business. - 20490

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Monday, January 26, 2009

Webmasters Tips - Choosing Your Autoresponder Software

by Paul Hagen

It can be a somewhat difficult and time consuming task to find the right autoresponder. There are a lot of choices acquirable on the Internet, apiece one ranging in price and features. Before you decide to purchase your own autoresponder, you should first think about your budget as well as your requirements. This way, you'll know what you want and how much you are willing to spend.

First, you'll need to decide the features you want. Next, you'll need to take a look at some of the different types of autoresponders available on the market. You'll also need to decide which type is right for you, and which brand name you think would work the best. You can answer these questions by comparing different brands, prices, features, and licensing restrictions.

For a business, autoresponders can be great. As most of us already know, autoresponders are programs that will send out an automated response via email to a specified address. In most cases, the response you get back from an email autoresponder is short and sweet, normally letting you know that someone is on vacation, away from their computer, or that they have received your message.

The only real problem to autoresponders is the fact that they will replay to any email that they receive. If you are subscribed to a mailing list and used your autoresponder address to sign up, it can easily create a problem. Anytime someone sends you an email to your responder address it will send an automated reply. It can also lack important features that you need to follow up on your clients or subscribers as well.

For the Internet marketing guru, there are sequential autoresponders. These types of autoresponders are designed to collect different email addresses then send out a variety of pre determined messages through email to subscribers that you have on your list. If you have a sequential autoresponder and use it correctly, it can help you bring back more visitors. It can be a very handy tool to have around, especially if you work with a lot of clients. It can help you keep track of subscribers, as well as keep them informed about what is going on with your business.

All crossways the Internet there are many types of autoresponders. They range from web based programs to scripts or programs that run through your computer or individualized server. An autoresponder will be a major part of your online business, which is why you should always place forth the time and effort to find the best one for your money. If you place the proper research and time into finding your saint autoresponder, you'll save yourself a lot of time and headache in the long run.

Basically, there are three main types of autoresponders that you can choose from ? remote hosted, locally hosted, and desktop hosted. Remote hosted are hosted on someone else's server or website. Locally hosted will allow you to work programs for your own web server. Desktop programs on the other hand, will allow you to work from your own computer. Most people choose to go with locally hosted, as it makes things a lot easier.

Before you decide on which type of autoresponder to purchase, you should make sure that you understand what apiece type will offer you. There are a variety of autoresponders to choose from, meaning that some may not offer what you need. You can always research apiece type, and then compare prices and features. This way, you'll know which type of autoresponder will work the best for your needs as well as your business. - 20490

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